Shipping policy
At Make My Birthday, we provide a complete end-to-end service, ensuring a seamless celebration experience.
- Setup & Dismantle: Our team will arrive at the venue for setup and return after the event for dismantling. We require a minimum of 4 hours for setup.
- Event Presence: Our team will not be present during the event unless specified. Only the photographer (if booked) and any pre-booked entertainers (e.g., emcee, game hosts) will be available.
- Transport Costs: A transportation fee is applicable and will be calculated at checkout based on the event location.
- Booking Timeline: Orders must be placed at least 5 working days in advance to ensure smooth execution.